Jim started his career as a PR executive with Syntax PR, a public relations firm. Next, he served as a Business Development Specialist at the Malaysian Association of Productivity, a government vocational training firm. He also worked for Scicom as a Customers Relationship Manager. He went on and became an on-floor coach and managed 3 batches of AirAsia contact center. Jim completed his Bachelor’s degree in Business Administration from Limkokwing University and obtained a Master’s Degree in Corporate Communication from University Putra Malaysia. Jim currently serves as an Account Manager for Viafy.