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Viafy

School Bus Fleet Management System

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Frequently Asked Questions

1 What are the benefits of Viafy?

Viafy provides customers with powerful analytics and data-driven insights that enable them to cut transportation costs and manage their fleets more effectively.

 

2 What are the main features you offer?

Viafy is a one-stop solution that includes the following features: GPS Tracking, Parent App, Route Planner, Fleet Management, Diagnostics, and Timesheets.

 

3 How does the Viafy's tracking system work?

It’s a cloud-based system connected to GPS hardware that gives you the exact location of your vehicles.

 

4 How does the Parent App work?

Our Parent App helps parents know the exact location of their children’s buses. The Parent App helps automize communication with parents letting them know about arrival times and delays.

 

5 Can I integrate Viafy into my existing SIS? (Student Information System)

We have integrated with the most popular SIS systems to improve your Viafy experience.

 

6 What type of reports are available?

Our reports cover all your transportation necessities. They include Location, Location by Area, Location by Range, Speeding, Run Time, Delays, Mileage, Arrival Time, Events, Idle and Stops. We also have a custom report option so you can have your specific needs met.

 

7 How do I schedule a demo?

Scheduling a demo is very easy! You can fill out a form, email us at sales@viafy.com, chat with us or call us at 1-844-GoViafy (1-844-468-4239).

 

8 How do I open a support ticket?

If you need help don’t hesitate to contact our Support Team. You can fill one of the following forms: school support/parent support. You can also email us at support@viafy.com, chat with us or call us at 1-844-GoViafy (1-844-468-4239).

 

9 How much does it cost?

Viafy packages vary according to fleet size, please contact our sales manager to better fit your needs.

 

10 How long does it take to set up?

Once the devices are connected you will be able to start tracking within the next ten minutes.

 

Want to experience Viafy? Contact us for a free demo!

Request a Demo

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